The Carelink Team has been providing home care package services to me for over a year, and I am exceedingly pleased with their support. They have been responsive to my inquiries about government-funded services and went above and beyond to connect me with an occupational therapist for a comprehensive assessment of my living environment. Through their efforts, I was able to have my bathroom modified by public housing, saving my home care package funding.
The care manager at Carelink consistently goes the extra mile to ensure my safety and well-being. Their attention to detail and genuine care for my situation have been noteworthy. Thanks to their guidance, I have been able to save home care package funding, allowing for additional care hours.
The carers from Carelink Team are not only reliable but also exceptionally helpful. I feel comfortable talking to them, and they consistently show respect and dedication to providing the care I need. I eagerly await Carelink Team's registration as a home care provider, given their outstanding commitment to ensuring my safety and quality of life.
★★★★★
-Ba Hein Shwe
The Carelink Team has been providing home care package services to my mother, demonstrating exceptional support and understanding of her unique needs.
One outstanding aspect of Carelink's service is their ability to schedule Burmese-speaking carers, allowing for stable and high-quality care, including personal care and domestic assistance. The care manager consistently communicates with our family members in a clear manner, reviewing and adjusting the care plan and budget promptly.
With the flexibility provided by Carelink, we can access maximum hours of care per week, enabling us to save additional funding for crucial purchases, such as a hospital bed for my mother. The professionalism of all the carers, coupled with their cultural competence, has made my mother feel comfortable and able to follow their instructions despite her progressing dementia.
In our situation, where three brothers share the caregiving responsibilities and my mother moves between homes every four months, Carelink has proven to be remarkably flexible. They adapt to different locations seamlessly, ensuring consistent care for my mother.
The care coordinators and managers at Carelink have been exceptionally reliable, always answering their phones and actively seeking solutions for our mother's care. We eagerly anticipate Carelink Team's registration as a home care provider, given their outstanding dedication and effectiveness in providing quality care.
★★★★★
-Valerie
The Carelink team has consistently demonstrated their commitment to my well-being. Notably, they have been pivotal in addressing inquiries related to government-funded services, assisting in setting up accounts with a physiotherapist and cleaners, and facilitating the purchase of necessary care-related products using available funding.
The team's proactive approach is evident in their regular reviews of my care plan, ensuring it aligns with my needs and preferences. Their positive attitude, meticulous attention to detail, and unwavering availability have collectively contributed to a reliable and supportive caregiving experience.
